COPA MAKES A DIFFERENCE WITH ITS RENEWED MOBILE APPLICATIONS

COPA Isı Sistemleri, one of the leading companies in the HVAC sector, continues to pioneer digital transformation. With over 30 years of experience, COPA has updated its MyCOPA Pro, MyCOPA Teknik, and MyCOPA applications, through which it maintains communication with business partners, authorized services, and consumers via mobile devices. Continuing to adapt innovative technologies into its products, COPA aims to accelerate business processes via smart devices to ensure easier usage.

MyCOPA: By the Consumers' Side 24/7 Thanks to MyCOPA, one of COPA’s standout applications, consumers can receive service via their smart devices 24/7. With the newly designed interface providing ease of use and fast service, consumers can request authorized service, evaluate service quality, inquire about warranty status, and stay informed about COPA’s latest campaigns. Through MyCOPA, inquiring about spare parts and labor prices, as well as performing self-service operations, can be done practically. All requests and notifications from consumers are instantly sent to the relevant authorized service's "MyCOPA Teknik" app. These requests are tracked and finalized rapidly by COPA authorized services. The MyCOPA app also integrates seamlessly with COPA’s smart room thermostats.

MyCOPA Pro Offers Privileges to Business Partners COPA provides quick and easy solutions for all the needs of its business partners through its digital loyalty program, MyCOPA Pro, which is full of privileges. COPA offers brand-new opportunities to its partners through campaigns developed within the MyCOPA Pro app. COPA’s business partners earn points as they perform installations via the app and can choose any gift from the gift catalog using these points.

Accelerating Service Processes with MyCOPA Teknik Providing effective after-sales service with more than 200 authorized services across 81 provinces in Turkey, COPA accelerates service and maintenance processes through the MyCOPA Teknik app, which features a renewed interface and user-friendly design. COPA authorized services can perform all transactions quickly via mobile, while field employees can instantly order spare parts, check part prices, and manage their workflow.

The MyCOPA, MyCOPA Pro, and MyCOPA Teknik applications, which stand out with their user-friendly new designs, can be downloaded for free from the App Store and Google Play.