COPA MAKES A DIFFERENCE WITH ITS RENEWED MOBILE APPLICATIONS
COPA Isı Sistemleri, one of the leading companies in the
HVAC sector, continues to pioneer digital transformation. With over 30 years of
experience, COPA has updated its MyCOPA Pro, MyCOPA Teknik, and MyCOPA
applications, through which it maintains communication with business partners,
authorized services, and consumers via mobile devices. Continuing to adapt
innovative technologies into its products, COPA aims to accelerate business
processes via smart devices to ensure easier usage.
MyCOPA: By the Consumers' Side 24/7 Thanks to MyCOPA, one of
COPA’s standout applications, consumers can receive service via their smart
devices 24/7. With the newly designed interface providing ease of use and fast
service, consumers can request authorized service, evaluate service quality,
inquire about warranty status, and stay informed about COPA’s latest campaigns.
Through MyCOPA, inquiring about spare parts and labor prices, as well as
performing self-service operations, can be done practically. All requests and
notifications from consumers are instantly sent to the relevant authorized
service's "MyCOPA Teknik" app. These requests are tracked and
finalized rapidly by COPA authorized services. The MyCOPA app also integrates
seamlessly with COPA’s smart room thermostats.
MyCOPA Pro Offers Privileges to Business Partners COPA
provides quick and easy solutions for all the needs of its business partners
through its digital loyalty program, MyCOPA Pro, which is full of privileges.
COPA offers brand-new opportunities to its partners through campaigns developed
within the MyCOPA Pro app. COPA’s business partners earn points as they perform
installations via the app and can choose any gift from the gift catalog using
these points.
Accelerating Service Processes with MyCOPA Teknik Providing
effective after-sales service with more than 200 authorized services across 81
provinces in Turkey, COPA accelerates service and maintenance processes through
the MyCOPA Teknik app, which features a renewed interface and user-friendly
design. COPA authorized services can perform all transactions quickly via
mobile, while field employees can instantly order spare parts, check part
prices, and manage their workflow.
The MyCOPA, MyCOPA Pro, and MyCOPA Teknik applications,
which stand out with their user-friendly new designs, can be downloaded for
free from the App Store and Google Play.




