Technologies

Sustainable and Innovative Technology

Founded in 1992 in Bursa Minareliçavuş Organised Industrial Zone, COPA Isı Sistemleri manufactures with 100% domestic capital in its 26 thousand square metre modern facility.Following the technological and sectoral trends in the world, COPA aims to perfect its product range and quality.

Focusing on digital transformation since 2017, it is moving forward with a brand understanding that is innovative and internalises technology in both its products and all business processes from production to service.

MyCOPA Pro Loyalty Programme offers privileges to business partners

With MyCOPA Pro application, a digital loyalty programme full of privileges, COPA provides easy and fast solutions to the needs of its business partners and offers brand new opportunities to its business partners with the campaigns it develops.

With this application, COPA business partners earn points as they perform assembly and with these points, they can choose the gift they wish from the gift catalogue.

MyCOPA is with Consumers 24/7

With the MyCOPA application, which is prepared for COPA consumers to receive 24/7 service, consumers can call for authorised service, evaluate service, query warranty processes and be informed about COPA's current campaigns. With MyCOPA, querying parts and labour prices and self-service operations can also be performed in a practical way. All requests and notifications received from consumers are instantly notified to the ‘MyCOPA Teknik’ application of the relevant authorised service. The requests are followed up by COPA authorised services and finalised in the fastest way possible. MyCOPA application can also be integrated with COPA's smart room thermostats.

MyCOPA Teknik accelerates authorised service processes

Offering an effective after-sales service to its consumers with more than 200 authorised services in 81 provinces of Turkey, COPA also accelerates service and maintenance processes thanks to MyCOPA Technical application that provides easy use and fast service. COPA authorised services can perform all their transactions quickly via mobile and the employees of the authorised services in the field can instantly order spare parts, query spare part prices and follow up their work.